Shipping Policy

In order to provide you with a seamless & hassle-free delivery experience, Indian Shien has tied up with some of the top India & international courier partners. We request you to thoroughly review them and make informed purchases.

We request you to thoroughly review the shipping policies before making any purchases.

How does the delivery process work?

  • Once you have placed an order on our website, our system starts processing your order almost immediately.
  • Next, your item is passed through a quality check before handing over to the courier partner.
  • Your item is packed securely and handed over to our trusted delivery partners.
  • Then, your item is shipped to your location.
  • In case your address falls into a location that is not served by our delivery partners, Indian Shein team will contact you and find an alternative solution to make your order reach you.

Domestic Shipping:

  • We offer free shipping on all our products throughout India.
  • We religiously aim to ship the products within 1-2 working days however it may take upto 5 to 7 working Days to reach you. so, the estimated time would be 6 to 8 days for India.
  • Transit delivery time , handling time
    – Generally, shipments transit an india for 5-7 days
    – Order cutoff Time 11:00 AM
    – Order handling time is 1-2 business days
  • You can choose to pay through UPI, Credit card, Debit Card, Phone Pe, Google Pay ,Paytm
  • Cash on delivery (COD) is available.
  • Please note- During festivals, adverse weather conditions or political crisis, your shipment may get further delayed due to dependency on courier companies. We assure you that we will try our best to have the product delivered to you in the best time and we truly appreciate your patience.

Order Tracking:
Once your order is shipped, you will receive a shipping confirmation email with tracking information.
Customers can track their orders using the provided tracking information through our website or the carrier’s tracking system.

Lost or Stolen Packages:
If you believe your package is lost or stolen, please contact our customer support team at info@indianshein.com for assistance. We will work with the carrier to investigate and resolve the issue.

Physical Address
1st India Shein Store, beside CNG Gas Station, Nilam Baug Society, Varachha, Surat, Gujarat 395006 INDIA

Phone: +91 99799 05952

Email: info@indianshein.com

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